The Rootementary Experience
Schedule your appointment via our app, website or by phone. Once the customer checks in at the salon, he/she will be greeted by one of our lead color specialists for a consultation. With the use of our proprietary developed salon software, the colorist will consult with you, look at your hair, and discuss all options, desires and needs to suit your lifestyle while keeping in mind your time and budget. Most importantly, we can help you visualize what will look best on you by showing you a preview on our IPAD.Once the customized color and service(s) have been determined by the use of our personalized Rootementary software, the color order will be sent to the color bar where our applicator staff is ready to mix the customized color. As their color is being mixed, we ask that the client changes into a smock in our designated dressing room. Once the client is changed, they will meet the color applicator at their assigned application chair.
After their color has been applied, the client will be escorted to our comfortable processing lounge to enjoy our refreshment bar, read magazines, or watch TV in a relaxing atmosphere.
The customer’s entire experience is tracked by our staff using our IPADs and computers at the color bar. Our colorists will make sure each customer’s look and experience is fantastic before they check out.
We’re not your typical salon…here at Rootementary, our foundation is built on teamwork. We understand and respect your busy schedule, and want you to feel confident that each and every licensed stylist has gone through Rootementary’s extensive training program and is prepared to deliver precise and consistent service each time you visit. Because of our internal software system, be assured that your color history is at our fingertips, and as a team, our staff is skilled to fit your needs. We guarantee you will leave Rootementary looking great and feeling it, too!